Returns & Exchanges

At NIKOLA TOY, we want you and your little ones to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the toys in their original box, ensuring all parts, manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.